CanaDream is one of the largest Recreational Vehicle ("RV") Rental companies in Canada with 13 years experience in catering for the needs of the International visitor.
They offer a range of different vehicle sizes from a choice of 8 locations across Canada. So whether you want to explore the spectacular scenery of Western Canada/Yukon from Calgary,Kelowna,Vancouver, Victoria or Whitehorse or alternatively the charm and history of the East starting in Toronto,Montreal and Halifax, CanaDream have the locations for you.
All CanaDream prices include $5 million public liability and property insurance with a deductible of $750. Rates also include both vehicle preparation fee and transfers to/from your pick up location.
The CanaDream fleet is well maintained and offers a quality product at affordable prices. All vehicles can be rented on a one way basis for maximum flexibility and best use of your holiday time. Staff at most locations are multi-lingual and all able to assist in your itinerary plans as we as giving advice on campgrounds and local area attractions.
Canadream Rental Terms for travel between 01-Jan-2011 and 31-Dec-2011
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Canadream Insurance
Insurance Coverage
Travel with full peace of mind. All CanaDream Inc. rental vehicles carry $5 million public liability and property damage insurance. The vehicles have a minimum $750 deductible for collision and comprehensive. This amount is a required deposit refundable upon the return of the vehicle in the same condition as it was received. Our insurance does not cover liability for loss of personal property, nor does it cover costs for accommodation, transportation or replacement of the vehicle if it is stolen or in an accident that makes the vehicle inoperable. Accidents must be reported immediately and be accompanied by a written accident report and police file number or the guest assumes full responsibility for ALL damages.
Guests will be covered in the event of a mechanical breakdown that requires more than 48 hours for repair (The radio, air conditioning, slide out, refrigerator, microwave, appliances and cruise control are not considered to be mechanical breakdowns). Guests assume full responsibility for damage to tires and undercarriage. Oil, tire pressure and coolant must be checked at each refueling. Costs for oil will be refunded upon presentation of receipts. The company's responsibility is limited to the refund of the daily gross rate, or portion thereof, if the breakdown repair is longer than 48 hours.
The Guest is responsible for the following maximum charges per accident.
- Two-vehicle accident on a signed and numbered road, fire, theft or vandalism (with police and accident report): $750 ($1,500 for drivers 21-24 yrs old )
- Windshield / glass: $500.
- Off Road, including campsites, parking lots, driveways etc.: $750 ($1,500 for drivers 21-24 yrs old)
- Damage while backing up: $750 ($1,5000 for drivers 21-24 yrs old)
- Roof damage (not caused by two vehicle accident on a numbered road): $750 ($1,500 for drivers 21-24 yrs old )
- Undercarriage damage and/or tires: All costs
- Interior damage (not caused by two-vehicle accident on a numbered road): $750 ($1,500 for drivers 21-24 yrs old )
- Collision with animals: $750 ($1,500 for drivers 21-24 yrs old )
- No written accident report & police file number (or station notification within 24 hours of accident) - All costs
- Hit and Run (where you cause damage to third party property in your vehicle and do not report it, or where a third party hits and damages your vehicle and you are unable to obtain third party contact information - All costs
Please note the following conditions
There is no insurance coverage and guest will be responsible for all damages if the vehicle is driven to an unauthorized area without approval. These areas include logging and non public roads, travel to Mexico, the Alaska Highway north of Fort St. John, the 'No-Go' areas of the Dalton and Denali (north of Fairbanks) Highways in Alaska and the North Canol Highway in the Yukon, Cassiar Highway (#37) north of Kitwanga BC, Highway 35 north of Peace River, Quebec & Labrador north and east of Sept-Iles PQ and all roads in the Yukon, Northwest Territories, Nunavut, Labrador and Newfoundland. CanaDream reserves the right to restrict driving access at anytime. These restrictions may be applied at the time of pick-up. There is a $900 penalty for unauthorized driving in these areas.
In addition, note that parking of your vehicle is prohibited in the greater metropolitan area of Montreal and Ottawa; this includes all pay parking lots, hotel parking lots, side streets, malls, etc. In these areas, park your vehicle at a campsite and use public transportation, taxi, etc. In the event of a theft that occurs in the Montreal or Ottawa area, the guest is responsible for $7,500.
- Damages and accidents while driving in unauthorized areas: All costs
- Damage and accidents caused while the vehicle is driven by unauthorized driver or driver under the influence of drugs/alcohol: All costs
- Willful damage: All costs
- Damages and accident caused while vehicle is driven in the USA without prior authorization: All costs
- Damages incurred during an illegal act: All costs
- A $10/night fee applies to any travel within the United States (including Alaska)
- Additional Driver Surcharge $5.00 per additional driver per night
- Replacement vehicles are not provided in the event of either a stolen vehicle or a "guest-at-fault" incident that leaves the vehicle inoperable. In these situations and depending on availability, a new, signed, rental agreement must be in place before a replacement vehicle is provided.
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