The operators of Compass Campers Canada opened in 1992. Within 17 short years, their corporately owned fleet has grown to more than 1000 vehicles with Rental Centres in Vancouver, Whitehorse, Calgary, Toronto & Halifax.
The operators of Compass Campers Canada are proud to offer the newest and cleanest rental fleet you will find anywhere. Their team has unparalleled expertise in the RV Industry and is particularly familiar with the requirements of overseas clients. Their frontline team has a wealth of experience when it comes to RV rentals. Staff fluent in English, German, Dutch, French and Italian.
DID YOU KNOW THAT?
* The operators of Compass Campers Canada are the largest independently owned RV rental company in Canada
* All modern rental vehicles are company owned
* No surcharge for rentals starting in Whitehorse
* Our units are ready for delivery in the morning
* enjoys a high number of repeat guests every season, who we surprise with a small gift on pick up day
* has the industry’s most comprehensive insurance policy
* has modern, company owned shuttle buses
* offers your clients complimentary transfers
* provides each guest a complimentary ‘Travel Kit’ with maps, brochures and postcards
* pays the postage on our complimentary postcards if mailed from our office
* has won the prestigious Consumer’s Choice Award in British Columbia since 2000 every year
* does not charge for additional drivers
* does not charge for travel into USA
* All stations provide complimentary internet service
* has GPS Navigation Systems for rent.
Compass Campers Canada Rental Terms for travel between 01-Jan-2011 and 31-Dec-2011
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Compass Campers Canada Insurance
THE BELOW INSURANCE IS VALID FOR TRAVEL BEFORE 1 JANUARY 2010.
Insurance
The Supplier maintains liability coverage on all its rental vehicles to a maximum of CAD 5,000,000.00 for any bodily injury
and property damage liability claims arising from the operation or use of its rental vehicles, provided all safety instructions as
recommended by The Supplier have been followed. Premiums for this basic public liability coverage are included in all
rental rates, which also include premiums for collision insurance and comprehensive insurance with a deductible of CAD
$7,500.00 per occurrence. All coverage and waivers are subject to the expressed terms of the contract and of the applicable
motor vehicle insurance contract.
CDR – COLLISION DEDUCTIBLE REDUCER
A collision damage reducer is available for CAD $20.00 per day to a maximum of CAD $600.00 per rental and provides the
following benefits:
* CDR coverage reduces the renter’s responsibility for collision damages from CAD $7,500.00 to CAD $500.00 per occurrence.
* CDR coverage reduces the renter’s responsibility for comprehensive damage (e.g. windshield, break-in and theft) from CAD $7,500.00 to CAD $500.00 per occurrence.
Renter please note: A new windshield will cost between CAD $500.00 and CAD $800.00 depending on the type and model year of the vehicle.
* CDR coverage will guarantee the renter a replacement vehicle when the renter’s vehicle becomes undrivable due to damage, even if the renter is at fault. The replacement vehicle will be delivered to a location agreed upon by The Supplier and the renter and will be dispatched within 24 hours from the time the renter notifies The Supplier that the renter’s vehicle has become undrivable. Delivery will be limited to a province/state, which borders on the province in which the renter took delivery of the renter’s vehicle. The Supplier will not deliver 27’ and 29’ Motorhomes to the Yukon, Northwest Territories and Alaska. Any expenses for accommodation, food etc. are the renter’s responsibility, if damage is the renter’s fault
Damages and deductibles are subject to applicable taxes.
In case the CDR Insurance is not purchased, The Supplier reserves the right to block the full amount of the deductible on the customer’s credit card.
|
Renter's Responsibility |
|
DAMAGE DESCRIPTION |
WITHOUT CDR |
WITH CDR |
Accidents / Tire damages/
Hit & Run / Animal impact |
Up to CAD $7,500.00 |
Up to CAD $500.00 |
|
Break-ins / Vehicle Theft/ Fire |
Up to CAD $7,500.00 |
Up to CAD $500.00 |
Glass / Windshield damage
(incl. stone chips) |
Up to CAD $7,500.00 |
Up to CAD $500.00 |
The following damages are not covered by insurance and the costs of all resulting repairs are therefore the responsibility of the renter:
* Deliberate and/or wilful damages by the renter or damages caused while driving under the influence of alcohol and/or drugs
* Damages due to failing to maintain proper fluid levels (engine & transmission), or proper tire pressure and damages due to the misuse of the braking system (overheating) and/or the transmission (overdrive)
* Damages due to violation of travel restrictions
* Damages to the interior of the unit (not caused by an accident)
* Damages occurring in an accident the renter has failed to report to the police
* Damage or theft of renter’s personal belongings
Security Deposit
An imprint of a major credit card (Visa, MasterCard or American Express) is required while the vehicle is rented. No cash rentals allowed.
In case when the CDR Insurance is not purchased, The Supplier reserves the right to block the full amount of the deductible on the customer’s credit card
THE BELOW INSURANCE IS VALID FOR TRAVEL FROM 1 JANUARY 2010.
Insurance
The supplier maintains liability coverage on all its rental vehicles to a maximum of CAD 5,000,000.00 for any bodily injury
and property damage liability claims arising from the operation or use of its rental vehicles, provided all safety instructions as recommended by the supplier have been followed. Premiums for this basic public liability coverage are included in all rental rates, which also include premiums for collision insurance and comprehensive insurance with a deductible of CAD $7,500.00 per occurrence. All coverage and waivers are subject to the express terms of this rental contract and of the applicable motor vehicle insurance contract.
CDR – COLLISION DEDUCTIBLE REDUCER
A collision damage reducer is available for CAD $22.00 per day to a maximum of CAD $660.00 per rental and provides the
following benefits:
- CDR coverage reduces the renter’s responsibility for collision damages from CAD $7,500.00 to CAD $500.00 per
occurrence.
- CDR coverage reduces the renter’s responsibility for comprehensive damage (e.g. windshield, break-in and theft) from CAD $7,500.00 to CAD $500.00 per occurrence.
- Renter please note: A new windshield will cost between CAD $500.00 and CAD $800.00 depending on the type and
model year of the vehicle.
- CDR coverage will guarantee the renter a replacement vehicle when the renter’s vehicle becomes undrivable due to damage, even if the renter is at fault. The replacement vehicle will be delivered to a location agreed upon by the supplier and the renter and will be dispatched within 24 hours from the time the renter notifies the supplier that the renter’s vehicle has become undrivable. Delivery will be limited to a province/state, which borders on the province in which the renter took delivery of the renter’s vehicle. The supplier will not deliver 27’ and 29’ Motorhomes to the Yukon, Northwest Territories and Alaska. Any expenses for accommodation, food etc. are the renter’s responsibility, if damage is the renter’s fault.
- Damages and deductibles are subject to applicable taxes.
- In case the CDR Insurance is not purchased, The supplier reserves the right to block the full amount of the deductible on the
customer’s credit card.
Renter's Responsibility
|
DAMAGE DESCRIPTION |
WITHOUT CDR |
WITH CDR |
Accidents / Tire damages/
Hit & Run / Animal impact |
Up to CAD $7,500.00 |
Up to CAD $500.00 |
|
Break-ins / Vehicle Theft/ Fire |
Up to CAD $7,500.00 |
Up to CAD $500.00 |
Glass / Windshield damage
(incl. stonechips) |
Up to CAD $7,500.00 |
Up to CAD $500.00 |
The following damages are not covered by insurance and the costs of all resulting repairs are therefore the responsibility of the renter:
- Deliberate and/or wilful damages by the renter or damages caused while driving under the influence of alcohol and/or drugs
- Damages due to failing to maintain proper fluid levels (engine & transmission), or proper tire pressure and damages due to
the misuse of the braking system (overheating) and/or the transmission (overdrive)
- Damages due to violation of travel restrictions
- Damages to the interior of the unit (not caused by an accident)
- Damages occurring in an accident the renter has failed to report to the police
- Damage or theft of renter’s personal belongings
- Damages caused by back-up manoeuvres
Travel Restrictions
- Travel into Mexico is prohibited
- Travel in Death Valley, California, is prohibited between June 1 and August 31
- Non-public roads and off-road driving is prohibited at all times
- The supplier does not allow the vehicle to be left unattended by renter in the city of Montreal, Quebec, Ottawa and New York.
Failure to do so will void the insurance coverage and make the renter liable in case of theft and/or damages
In the event of an accident, The supplier will retain the security deposit until the motor vehicle insurance company determines liability for the accident. If the motor vehicle insurance company notifies the supplier that the renter is not at fault, the supplier agrees to reimburse the security deposit immediately after receiving notification from the motor vehicle insurance company.
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